About Me


I am currently the Head Librarian for Assessment & Outreach at the Boston College Libraries. In this position, I am responsible for leading the assessment and outreach activities for all of the Boston College Libraries other than the Law Library. This has given me an opportunity to redesign the BC Libraries' approach to marketing and outreach and to roll out new best practices and tools for collecting, evaluating, and applying library data. Prior to this, I was the Emerging Technologies and Research Librarian at the Harvard Law School Library, where I was responsible for identifying, evaluating, and deploying new tools and technologies as well as working on web design and development projects.

Outside of work, I am involved in a number of professional activities, including serving on the Advisory Committee for YALSA's The Hub blog and as the inaugural chair of LITA's Diversity and Inclusion Committee, which allowed me to oversee the creation of LITA's Statement on Diversity and LITA's Conference Buddy program. Prior to this, I served as the leader of the ASCLA Library Services to People with Visual or Physical Disabilities that Prevent Them from Reading Standard Print Interest Group from December of 2012 to December of 2015. I also teach professional development courses and workshops for librarians on a variety of topics, including teaching Introduction to Accessibility and Universal Design in Libraries and Introduction to Scholarly Communications.

I have presented and published on a wide variety of topics, including assessment, Universal Design, accessibility, copyright, mobile web design, computer programming, and emerging technology trends. I also have experience writing for a number of publications and blogs on topics related to accessibility, children's literature, young adult literature, and technology, including School Library Journal, The Hub, The Horn Book's Lolly's Classroom blog, the Central Minnesota Libraries Exchange the YALSA Blog, and my own personal blog, Novel Technology. I have also done a number of freelance writing and presenting projects on a range of topics primarily related to education, technology, accessibility, and Universal Design, including writing case studies on K-12 education programs for use at Strengthening Impact: Public-Private Partnerships in Education, a workshop at the Radcliffe Institute for Advanced Study.

I can be reached via Twitter @CarliSpina.

Experience

Boston College Libraries, Chestnut Hill, MA

Head Librarian, Assessment & Outreach, January 2016 to present.

  • Responsible for developing a comprehensive assessment program for the Boston College Libraries.
  • Create communications and marketing strategies, policies, and procedures to improve the reach and effectiveness of the libraries' outreach activities.
  • Coordinate the collection and analysis of quantitative and qualitative library data, including through user experience testing and survey instruments.
  • Create interactive data dashboards to assist in the evaluation and improvement of library programs.
  • Serve as the editor of the Boston College Libraries Newsletter, including overseeing a complete redesign of both the newsletter and the procedures for its publication.
  • Oversee the design and distribution of print marketing materials for library programs, services, and activities.
  • Develop partnerships across the university to strengthen campus-wide assessment activities.
  • Provide reference assistance at a service desk and via O'Neill Library's Answer Wall.

Harvard Law School Library, Cambridge, MA

Emerging Technologies and Research Librarian, January 2012 to January 2016.

  • Provided reference assistance in person, via telephone, via e-mail, and via chat reference service.
  • Conducted one-on-one research consultations with students, visiting researchers, and other patrons.
  • Taught classes for students, both as part of the First-Year Legal Research and Writing Program and in courses on technology topics such as Evernote, LinkedIn, presentation tool, and mobile apps.
  • Served as library liaison for law school faculty, providing both research and technological support for the faculty and their assistants.
  • Designed, developed, and implemented technologically innovative services and applications, including instructional videos, a virtual tour of the library, and online exhibitions.
  • Offered support for copyright questions as a member of the Copyright First Responders team.
  • Maintained and strengthened the library’s website and social media presence through Twitter, Facebook, Google+, and the library’s blog.
  • Created and maintained research guides on legal research and technology topics using LibGuides.
  • Scheduled reference shifts, including managing desk coverage for absences.
  • Coordinated library services for students with disabilities, including drafting new service policy.

Research Services Assistant, November 2010 to January 2012.

  • Provided reference assistance in person, via telephone, via e-mail, and via chat reference service.
  • Taught classes for students on legal research topics and technology tools.
  • Created online research guides using LibGuides.
  • Updated and contributed to the library’s website, blog, Twitter account, Facebook page, and Google+ page.
  • Assisted with administrative functions for the Research Services group.

Intern in Collection Development and Historical & Special Collections, September 2011 to January 2012.

  • Co-curated and created an online presence for an exhibit of special collections materials.
  • Revised and updated the library’s collection development policy.
  • Received training on the library’s collection development and acquisitions process.
  • Processed a modern manuscripts collection and prepared an EAD finding aid.

Harvard Library Lab, Library Analytics Toolkit, Cambridge, MA

Researcher, March 2011 to November 2011.

  • Researched analytics and statistics collection throughout the Harvard University libraries.
  • Prepared a report with recommendations for the design of an open source software application that would provide users with a customizable dashboard of library statistics.

Dr. Arnold L. Segel Library Center, Temple Israel of Boston, Boston, MA

Intern, July 2010 to May 2011.

  • Contributed to the library’s blog, including a recurring series on local book events.
  • Cataloged and processed library materials including books, DVDs and CDs.
  • Created an online tutorial regarding use of the library’s new OPAC using Camtasia.
  • Staffed library circulation desk, responded to reference requests, and created pathfinders.

Boston Herald Library,  Boston, MA

Intern, September 2010 to December 2010.

  • Cataloged photographs taken by Herald photographers and/or published in the Herald.
  • Created metadata and keyword entries for photographs and assisted with electronic text archiving.

WGBH Creative Department,  Boston, MA

Intern, July 2010 to September 2010.

  • Processed print materials, ephemera and realia created by the Creative and Design Departments using the archiving forms and standards of the WGBH archives department.
  • Drafted documentation regarding the procedures for future archiving work.

Goodwin Procter LLP,  Boston, MA

Associate Attorney, November 2006 to January 2010.

  • Supervised, mentored, and reviewed junior associates, prepared training materials and delivered training presentations.
  • Advised clients on legal matters.
  • Oversaw transaction teams and managed projects.
  • Delivered corporate governance presentations to Boards of Directors of nonprofit organizations.
  • Researched legal topics and drafted documents for a variety of transactions, including licensing transactions, subscriptions, debt and equity financings, mergers, acquisitions, and loans.

United States Court of Appeals for the Ninth Circuit,  Fairbanks, AK

Law Clerk for the Honorable Judge Andrew J. Kleinfeld, August 2005 to August 2006.

  • Conducted legal research using both electronic and print resources and drafted memoranda.

Education

Harvard Graduate School of Education,  Cambridge, MA

Ed.M. in Technology, Innovation, and Education, March 2015.

Simmons College – Graduate School of Library and Information Science,  Boston, MA

MLIS, January 2012. Beta Phi Mu.

University of Chicago Law School,  Chicago, IL

J.D., June 2005. Thomas R. Mulroy Prize for Excellence in Appellate Advocacy and Oral Argument.

Harvard University,  Cambridge, MA

A.B., magna cum laude, East Asian Studies, June 2002. Honors thesis.


Harvard Graduate School of Education

H810F Children's Literature - Served as a teaching fellow for Children's Literature in the Spring semester of the 2015-2016 academic year and in the Fall semester of the 2016-2017 academic year. Assisted with grading, led class discussions, and responded to student questions.


Library Juice Academy

Designed online professional development courses entitled Introduction to Accessibility and Universal Design in Libraries and Introduction to Scholarly Communications (forthcoming, May 2017). In the course of this work, I gained experience with a number of instruction techniques and activities, including:

  • Designed learning outcomes.
  • Developed course curriculum and reading list.
  • Created interactive digital learning objects.
  • Led course discussions.
  • Graded student assignments.

RUSA Online Learning

Successful Outreach and Marketing for Any Library (forthcoming, July 2017).


LITA Learning

Developed a professional development webinar on Creative Commons and copyright entitled "Creative Commons Crash Course."


Going Mobile,” April 2012, NEASIS&T Going Mobile: Library Websites, Services, and Apps on Mobile Devices, Boston, MA.

Getting Started with Mobile Websites if You Don’t Know Code,” June 2012, Amigos Library Services Access by Touch: Delivering Library Services Through Mobile Technologies, Virtual Conference.

Whither Midwinter? Future Directions for PARS F2F and Virtual Conferencing” Emerging Leaders Poster presentation, June 2012, American Library Association Annual Meeting, Anaheim, CA.

Going Mobile: Building Mobile Applications” full-day, hands-on preconference workshop, July 2012, American Association of Law Libraries Annual Meeting, Boston, MA.

Scanning the Future: QR Codes in Law Libraries,” July 2012, American Association of Law Libraries Annual Meeting, Boston, MA.

Library Analytics Toolkit,” October 2012, LITA National Forum, Columbus, OH.

App Advisory 101,” April 2013, RUSA Webinar.

“Introductory Python Workshop” full-day preconference workshop, June 2013, American Library Association Annual Conference, Chicago, IL.

What You Need to Know Before Gamifying Your Library,” June 2013, American Library Association Annual Conference, Chicago, IL.

Moderator of the “Copyright and Copyleft” panel hosted by Digital Arts & Humanities at Harvard University, April 2014, Cambridge, MA.

Panelist, “LITA Top Technology Trends,” February 2015, American Library Association Midwinter Meeting, Chicago, IL. (Covered in the Chicago Tribune, Library Journal, and American Libraries).

Creative Commons Crash Course” Ignite Session, February 2015, American Library Association Midwinter Meeting, Chicago, IL.

Creative Commons Crash Course,” April 2016, We Can Be Textbook Heroes Pre-Conference, Athens, GA.

"National Initiatives Working with OER – ALG Invited Speakers Panel," April 2016, USG Teaching and Learning Conference: Best Practices for Promoting Engaged Student Learning, Athens, GA.

"Inclusive Practices at Your Library: Creating a Welcoming Environment for Your Patrons with Disabilities," January 2017, American Library Association Midwinter Meeting, Atlanta, GA.

"Creative Commons Crash Course," April 2017, Digital Commonwealth Conference, Worcester, MA.

Selected Publications

Book Review, When Is Separate Unequal? A Disability Perspective by Ruth Colker, International Journal of Legal Information, vol. 38(3), Winter 2010, pp. 413-414.

Anna Russell & Carli Spina, “Law Libraries Linking Data to Mobile Devices: Save Patrons’ Time and Stay Hip,” AALL Spectrum, vol. 17(3), December 2012, pp. 16-18.

“Gamification: Is It Right For Your Library?,” AALL Spectrum, vol. 17(6), April 2013, pp. 7-9, 25.

“Learn Computer Programming and Web Design: Choosing the Best Resources,” College & Research Libraries News, vol. 74(10), November 2013, pp. 522-525.

“Gamification in Libraries,” in Games in Libraries: Essays on Using Play to Connect and Instruct, ed. Breanne A. Kirsch (Jefferson: McFarland, 2013).

“Keeping Up With…Augmented Reality,” Association of College and Research Libraries – Keeping Up with…, February 2014 available at: http://www.ala.org/acrl/publications/keeping_up_with/ar.

“Accidental Technologist: Finding, Evaluating and Sharing New Technology,” Reference and User Services Quarterly, vol. 53(3), Spring 2014, pp. 217-220.

“Ello: What’s Up With The New Social Network That’s Suddenly Exploding In Popularity?,” LLNE News: Newsletter of the Law Librarians of New England, vol. 31(2), Fall 2014, pp. 8-9.

“Is Bestlaw the Best?,” LLNE News: Newsletter of the Law Librarians of New England, vol. 31(2), Fall 2014, p. 11.

“Building an Analytics Toolkit at the Harvard Library,” in Library Analytics and Metrics: Using Data to Drive Decisions and Services, ed. Ben Showers (Facet Publishing, 2015).

“And The Winner Is…: Highlighting YALSA Awards and Lists on The Hub,” Young Adult Library Services, Spring 2015.

"Bring International Games Day to Your Library on November 21," School Library Journal, October 2015.

"Pokémon GO: What Do Librarians Need To Know?" School Library Journal, July 2016.

Untitled Article on Universal Design in Libraries, School Library Journal, forthcoming May 2017.



Contributing Writer

In addition to my journal publications, I have contributed to a number of blogs:

 Carli Spina